Yesterday, I was able to cross an item off my bucket list.
After four years of traveling to Ithaca, NY in the summer, I earned a Certification in Strategic Management from The School of Hotel Administration at Cornell University. When I was a student at Mount Saint Vincent University in Nova Scotia, earning my Bachelor of Tourism and Hospitality Management, I would pour over the Cornell Quarterly Journals, filled with articles on current best practices in the industry.
Four years ago, during a Tourism Industry Association of Nova Scotia (TIANS) Board meeting, I learned of an opportunity to attend a Masterclass at the hotel school and immediately began the application process. After I finished that first course, I knew I wanted to finish the entire certification. The networking that I have been able to do through the people I have met has been invaluable. It is amazing to sit in a classroom and hear the stories of how others run their businesses around the world. This year, my class consisted of operators from Jamaica, Argentina, Brazil, Kenya, India, Italy, Dubai, Kuwait, Guatemala, and the US. My professor for this course was Ali Kasikci, Regional Managing Director of Belmond, Ltd. (formerly Orient-Express Hotels). His responsibilities include the management of eight properties within the company’s portfolio: El Encanto in Santa Barbara, The Inn at Perry Cabin, Maryland, the iconic ’21’ Club restaurant and bar, New York City, La Samanna, St. Martin, Maroma Resort and Spa, Riviera Maya, Casa de Sierra Navada, San Miguel de Allende, Copacabana Palace and Hotel das Cataratas, Brazil.
These courses take place during three full days of learning – early starts and late evenings. However, there is downtime as well. I was happy to have my friend Heather, General Manager of the Embassy Suites Hotel in Memphis, back in my class again. We were also staying at the same hotel, so had fun getting caught up since last year, and even made it to the Hanger Theatre in Ithaca on the second night, to see their opening-night production of “Around the World in 80 Days”. It was very well done and I’d recommend it as an activity if you are in this area!
The courses I had to take to achieve this certification were Strategic Hospitality Management, Strategic Marketing for Restaurants and Hotels, Strategic Financial Management, and Strategic Leadership in Turbulent Times. Each course was an amazing learning experience for me.
I am so thankful to TIANS and to my family for enabling and encouraging me to pursue and complete this dream. During class, we were asked, “Have you done anything in the past three years that you will talk about for the rest of your life?”
The answer for me is yes.
I completed a certification in Strategic Management from the School of Hotel Administration at Cornell University.